FAQ

1. Are you a factory or trade?

We are a professional ottoman manufacturer, established in 2007.

2. What is your MOQ?

Normal 500 pcs per color is OK. If the customer selects our running fabric and running color, 100 pcs or even 50pcs is also available.

3. How about your delivery time?

Normally 45 days after an order confirmation. Of course we also can do fast order which is less than 25 days if with our current fabric.

5. Where is your main market?

Europe, USA and Japan.

7. Can you accept small order?

Yes, we can. We can run big order, also can accept small order.

8. Do you have some certificate?

Yes, we have BSCI, ISO9001, FSC Certificate. Also we have some audit reports for special customers like Walmart.

9. Do you have some audit for big company or retailer?

Yes, we have. For example HBC, Costco, WM, Ross, HSE.

10. Do you pass BSCI audit?

Yes, we have passed BSCI from 2010.

12. Can you make free sample for customer?

Yes, we can supply free samples with freight charge collect.

14. How to deal with if there is a quality issue?

Housetex will bill it if the quality issue is caused by us.

15. What is your best value?

Our excellent design and development capability, production and manufacturing capability, and quality control capability are our core competitiveness.

We treat our customers as our close partners, aiming to grow together in a win-win situation.